StubHub Seller Complaints
Allegations and Complaints from Sellers
Withheld or delayed payments:
Sellers allege that funds from completed sales were delayed, reduced, or withheld by StubHub due to disputes, verification requirements, or policy changes. In some cases, sellers have claimed that they struggled to obtain clear explanations or timely resolutions from StubHub.
Policy changes and retroactive impacts:
In response to industry shifts and event disruptions, StubHub has made changes to its policies and terms. These sudden changes by StubHub have negatively affected sellers’ expected revenue or shifted risk onto them in ways they deemed unfair.
Responsibility for fraudulent or problematic transactions:
Sellers are held responsible by StubHub for issues (such as invalid or unusable tickets) in circumstances outside their control or not clearly explained by the platform’s rules.
